From Systems of Record to Systems That Think

A consulting leader who sees AI as a partner to human potential — and enterprise technology as an agentic one

Believing that the future of AI lies in enhancing human potential, Mr. Rakesh Agarwal sees technology as a partner that can strengthen decision-making and empower people to focus on what matters most. He currently serves as Head of Technology Consulting at KPMG Singapore and Head of Supply Chain Consulting for Asia Pacific.

He has led technology programmes extensively across ASEAN, and his journey across Citibank, PwC, SAP, IBM, and KPMG has given him a distinctive perspective on technology’s evolution — from enterprise systems and large-scale ERP transformations to today’s AI-driven world.

Recognized as one of the 10 Most Inspiring Tech Leaders in Asia 2026, Mr. Rakesh Agarwal shares his vision for the future of enterprise technology in an increasingly AI-driven world in an exclusive conversation with Corporate Trendz Asia:

“My vision is simple: enterprise technology is moving from a tool we operate to an agentic partner that acts on our behalf. In the next few years, software will not simply record what happened or report it on a dashboard. It will sense, decide, and act, with humans setting the direction and guarding the outcomes. I see this as the shift from systems of record to systems that think.”

“The biggest gains will not go to companies that buy the most AI solutions but to those willing to redesign how work gets done around them. Take supply chains: the future is not a manager watching a dashboard but a network of agents that predicts disruption and corrects course before anyone has to ask.”

🏆 10 Most Inspiring Tech Leaders in Asia 2026 — Mr. Rakesh Agarwal, Head of Tech Consulting and Head of Supply Chain at KPMG Singapore. ✨